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Decommissioning

This section outlines the steps to properly uninstall and remove an instance of the QALITA platform depending on the chosen deployment mode (SaaS, Kubernetes, Docker Compose).

I. SaaS Mode​

No technical action is required on the user's side. To cancel your account or delete your data:

  1. Log in to your QALITA SaaS account.
  2. Go to My Account > Delete my account.
  3. Confirm the deletion.
    This will result in:
    • Deletion of all data sources, metrics, and associated packs.
    • Removal of all user access linked to your organization.
    • Automatic revocation of your SaaS license.
warning

This action is irreversible. No data can be recovered after deletion.

II. Kubernetes Deployment​

To properly remove QALITA from your Kubernetes cluster:

1. Uninstall with Helm​

In the relevant namespace (default qalita):

helm uninstall qalita -n qalita

2. Delete associated resources​

Delete the namespace (⚠️ this will remove all resources within it):

kubectl delete namespace qalita

If you used separate namespaces for SeaweedFS, PostgreSQL, or Redis, delete those as well if needed.

3. Delete persistent volumes (PVC)​

Check for remaining volumes:

kubectl get pvc -A | grep qalita

Then delete them:

kubectl delete pvc <pvc-name> -n <namespace>

4. (Optional) Delete secrets​

kubectl delete secret qalita-license -n qalita

III. Docker Compose Deployment​

If you deployed with Docker Compose:

1. Stop and remove containers​

In the folder where your docker-compose.yaml file is located:

docker-compose down

2. Remove associated volumes​

docker volume rm qalita_postgres qalita_redis qalita_seaweedfs

(Check the exact names using docker volume ls)

IV. Agent Cleanup​

If you installed a QALITA agent (qalita-agent):

  • Remove the agent container or service.
  • Delete associated credentials.
  • Ensure the agent no longer has any scheduled tasks (e.g., cron, systemd, Airflow, etc.).

V. License Revocation​

Once the platform is uninstalled, you can request license revocation:

  • Contact: support@qalita.io
  • Or log in to your customer account to deactivate the license from your dashboard.

VI. Compliance & Sensitive Data​

Ensure your data management policy is respected:

  • Purge logs.
  • Delete database backups.
  • Clean up temporary files (packs, archives...).

QALITA does not store any data on the vendor side for on-premise deployments.